If you have had a poor experience with one of our producers, distributors, installers or e-commerce platform we would really like to hear about it so that we can work with you to make it right. Fill out our contact form with details and we will make sure that you are followed up with. You can also email us at support@sodsolutions and we will respond back to you as quickly as possible. Your needs and concerns are very important to us and we want to hear from you. It is essential that you notify both us and the business you have an issue with as soon as possible and thoroughly document your issue.
Grass is a live product that requires special care and maintenance out of the control of the seller and in most cases it is not possible to warranty beyond guaranteeing that you will receive healthy grass when you order. If you are struggling with maintenance please review our Homeowner Guides for your specific variety to ensure that you are taking the right steps for a healthy lawn.
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